4 babies, 2 phones and 1 great sales rep

As small business owners, we always pay special attention to the type of customer service we receive when purchasing products or services. You see, with our personal property inventory service, we believe (and our surveys support our belief) that we provide more than expected - and we will always do that. No matter what it takes. It's nice to be the recipient of this special care, too.

Today we visited Verizon's store at the Metropolis Mall in Plainfield and met Brian, the ultimate in customer service. He was more than just helpful - he was over-the-top-helpful. He asked questions regarding what we wanted our phones "to do". Then he listened. And then he didn't sell us what we didn't need. He also reviewed our calling patterns and found a better & less expensive plan for us. There was never one second we felt pressured. (We walked out with 2 new Blackberries.)

WAS THIS A GREAT CUSTOMER EXPERIENCE OR WHAT!?!

Are you ready for a new phone or other Verizon wireless product(s)? Go see him, please.Enjoy a great shopping experience. His name is Brian Scott, a 2008 Winner's Circle recipient. I'm sure you'll be just as pleased as we are.

Oh! One other reason to buy from him - he, his wife and 2-year-old-son are welcoming quads (3 boys, 1 girl) into the family around Thanksgiving. He could use some big bucks! Can you imagine HIS cell phone bill in about 12 years?